Quick Tips #7 - The 5 Ways You Can Help Your Culture Emerge from COVID-19 Even Stronger than Before

Written by Injoy Global Co-Founder & COO, Jeff Baietto on May 27, 2020

Although we still don’t know the exact date, we do know that we will soon be getting back to our previous norms of on-site office work. And when we do, those firms who’ve kept their cultures strong will be in great position to pick up right where they left off – perhaps even healthier and more committed than when their workers were all forced to go remote.

To help ensure your company is one of those firms, here are five tips that can help you prepare as we begin to move towards this transition period.

1. Remain Empathetic towards Your Employees’ Feelings – These past months have disrupted your staff’s normal routines like never before. And now that they’ve finally grown accustomed to our “new remote normal” – going back to work in their office will change everything back again.

Be aware that this will bring on another period of anxiety and adjustment. While some employees might come roaring back to work full of energy, others may need time to get back into their former routines. Be sensitive to their needs.

2. Provide Hybrid-Remote Working Options – You may be 100% ready to open your office back up. But staff members with children or other dependents who must still remain at home may be caught in a bind. So provide the option to remain remote if that works best for them.

Remember, it could work out well for you, as well. Some workers thrive working remotely – increasing both their quality and productivity. So resist the temptation to fix what ain’t broke. Remember, top talent in the future will demand flexibility. So make sure it’s available.

3. Embrace Your Team’s Humanity – our remote circumstances have allowed us to learn a lot more about our fellow employees. We now know their children, their spouses their homes – and even their pets. Helping us to see them as multi-dimensional human beings – instead of mere co-workers who just disappear at the end of the day.

Encourage workers (and managers) to keep this up. No, your staff probably won’t want to bring their family workers to the office every day – but they certainly can bring in photos, mementos – or in some cases, their pets. Co-workers who truly get to know one another are more likely to bond, work better together – and stay together longer.

4. Celebrate Your Victories – Our totally remote, locked down and shut-in at home world has been tough for everyone. It has made people’s work and home life a lot harder than it used to be. And yet, your employees have persevered and done great things.

These triumphs should be captured and broadcast to everyone in your firm. Rejoicing in tough victories can bring your team together – remind them their resilience – and underscore your appreciation. You will still have many difficult challenges in the months ahead. This will reinforce the fact that if you work together – you can overcome anything.

5. Embrace the Long View – Yes, your customer count, profitability and productivity may have taken a hit during this crisis. Many firms are in the same boat. But it is a great time to remind your team that not only are in you in this together – you are in it for the long haul.

Every team can have a low bad moment or quarter. But great teams are defined by how well they respond to these setbacks. Remember to thank your staff for helping you get through this crisis. And remind them that if we continue to work hard together, brighter days will likely lay ahead.

We hope these tips continue to help you and your staff as we go through this period together. We firmly believe those firms who work to keep their culture strong will benefit exponentially once COVID-19 has passed.

We’ll get through this.


P.S. Please share your own tips or suggestions on what you are doing with your teams in the comments below.


Jeff Baietto, COO + Co-Founder

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